I suggest fans contact ifollow that will then tell you to contact Crawley Town FC; not that helpful but the more fans complain the more perhaps clout the club have to raise with EFL as ultimately I believe we are being sold a poor service and it stinks.
I honestly get far more enjoyment from coaching a youth football team and refereeing. Its not fun anymore even with a reliable ifollow service if thats possible! As soon as my car becomes unreliable I get it fixed or replaced. Cant do much with ifollow when using top end pc having read all the paraphanalia on its service and making sure i have all equipment suitable etc.
I feel absolutely shafted by the Government if they think ifollow is keeping fans 'happy' not attending matches. Shafted by EFL too. I dont blame the clubs as they are doing all they can and can only work with the shoddy tools the EFL tradesman supplies. I hope it will get better in time but as I think ive said before i wouldnt bother watching a film at the cinema if I missed the opening half hour, nor will I waste my precious spare time on car journeys in a car that starts sometimes and keeps stalling at others. Id rather walk, take the bus, get my car fixed, a new car or do something else.