Post by burns47 on Jun 16, 2024 2:29:57 GMT
Hi All
I’m new to the forum and wondered if anyone can help
When purchasing tickets for the League 2 Play off final via Ticketmaster there was an option to add a collector ticket to your booking for £7.45, including postage - for which you would receive a plastic credit card-sized ticket personalised to the tickets you purchase, along with a lanyard to keep and treasure as a memento of the event which would be received post the event
I duly purchased the said extra for the match tickets purchased and having had a great day out at the final and a fantastic result we wee looking forward to receiving the collector tickets
However, as 3 weeks have passed since the game and no receipt of any collectors tokens to date I contacted Ticketmaster to enquire as to when these would be received and further to exchange of several emails wherein I had to provide booking reference, evidence of purchase etc and a screenshot of a bank statement I have received a final reply from Ticketmaster stating that I need to reach out to Sky bet EFL League Two to see where the collectors tickets are !
As the said extras were purchased from Ticketmaster and they have charged myself for these I am somewhat at a loss as to why I would need to reach out to others and more importantly how
As circa 16,000 Crawley fans attended the game this would mean that Ticketmaster have pocketed approx £120K for a product they cannot provide if everyone attending purchased collector tickets … or was I the only one
Would be interested to know if anyone else purchased collector tickets and if they have received them
I’m new to the forum and wondered if anyone can help
When purchasing tickets for the League 2 Play off final via Ticketmaster there was an option to add a collector ticket to your booking for £7.45, including postage - for which you would receive a plastic credit card-sized ticket personalised to the tickets you purchase, along with a lanyard to keep and treasure as a memento of the event which would be received post the event
I duly purchased the said extra for the match tickets purchased and having had a great day out at the final and a fantastic result we wee looking forward to receiving the collector tickets
However, as 3 weeks have passed since the game and no receipt of any collectors tokens to date I contacted Ticketmaster to enquire as to when these would be received and further to exchange of several emails wherein I had to provide booking reference, evidence of purchase etc and a screenshot of a bank statement I have received a final reply from Ticketmaster stating that I need to reach out to Sky bet EFL League Two to see where the collectors tickets are !
As the said extras were purchased from Ticketmaster and they have charged myself for these I am somewhat at a loss as to why I would need to reach out to others and more importantly how
As circa 16,000 Crawley fans attended the game this would mean that Ticketmaster have pocketed approx £120K for a product they cannot provide if everyone attending purchased collector tickets … or was I the only one
Would be interested to know if anyone else purchased collector tickets and if they have received them
